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Report pests, overgrowth and waste not on your land

Rats or mice not on your land

For pest problems not on your land, Enforcement Officers will:

  1. investigate allegations before taking legal action
  2. inspect the complainant's property and connecting land
  3. lay test bait to find evidence of pests

If there is no sign of rodents, we will not take further action.

Overgrown gardens or land attracting pests

Pest Control Officers only deal with gardens where they have evidence of rats or mice drawn to the land.

They do not deal with gardens that are untidy, causing an eyesore or nuisance.

We do not deal with:
  • overgrown hedges
  • rusting cars
  • unkempt land

What attracts pests

Waste build up can attract disease-spreading pests harmful to health.

If a build up of waste is likely to attract rodents, we may take enforcement action.

Waste build up that attracts pests:
  • build-up of rubbish sacks and other waste
  • excessive bird feeding
  • rotting food waste
  • dense, overgrown vegetation
  • badly managed compost heap
Waste not likely to attract pests
  • builders waste
  • old appliances

Report a pest problem not on your land

You can complete our online form with your contact details to report:

Rats or mice on your land

We offer professional paid treatment services for active rats and mice on your property.

Our Pest Control Officers can provide basic, over the phone advice.

Active infestation will need a paid treatment.

Rodenticides must be handled with care, as they can pose a threat to children and pets.

New businesses

If you are a new business customer, we offer a FREE initial pest control check of your premises. This includes:

  • a site survey
  • advice on the best prevention plan

For more information on our free pest control checks, please contact:

Pest Control