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Contact us

Telephone system upgrade - our telephone lines will be unavailable on 25th June between 5pm and 9pm due to essential work. You can still contact us during this time through our online services.

Our opening hours are Monday to Thursday 8:30am to 5pm, and Friday 8:30am to 4:30pm, unless otherwise stated.

Reception opening hours in Neath and Port Talbot Civic Centres are Monday to Friday 9:00am to 4:30pm.

Please be aware that calls to our contact centre may be recorded for training purposes. 

Council services contact details

  • Webpage: Council Tax
  • Phone:
    • 01639 686188 (Moving address, discounts, exemptions)
    • 01639 686986 (Reminders, final notices, summonses)
    • 01639 686989 (Bailiffs, attachment of earnings/benefits) 
  • Use our Contact form

General enquiries 

If you cannot find what you are looking for on our website, contact customer services:

Emergency and Out of Hours contacts

If you believe someone is in immediate danger, call 999. 

Contact details for Council emergency services when our offices are closed

General

  • Phone: 01639 686868

Social Services

  • Out of Hours: 01639 895455

Postal address

Neath Port Talbot CBC
Civic Centre,
Port Talbot
SA13 1PJ

VAT Registration Number: 666 4783 87