Find out what to do if you have a noise complaint and and what action you can take.
What do we deal with?
The types of noise we receive the most complaints about are:
|Neighbour disputes, Loud music, Barking dogs, Burglar alarms,
|Commercial / Industrial noise
|Noise from entertainment, factories and industrial sites, Construction and demolition noise, Burglar alarms
|Car alarms and car stereos (when vehicle is stationary)
Noises we can't deal with
- Children/youths causing annoyance (see anti social behaviour)
- Shouting and banging of doors
- Military aircraft
- Civil (passenger) aircraft
How to report noise nuisance
You can report noise nuisance online using the link below. You will need to give your name and address, and the name (if you know it) and address of the person causing the problem.
We will write to confirm receipt of your complaint, and this letter will include a diary sheet for you to fill in. We will ask you to keep a record of the noise over two to three weeks.
You then need to send the sheets back to us. An officer will examine these sheets, and if he/she is satisfied that there is a genuine noise problem, then your complaint will be investigated further. An officer will then visit your home to discuss the problem with you.