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Planning enforcement service

The Council has powers to control unauthorised development. It can take formal action to rectify a breach of planning control, where it is in the public interest to do so.

Planning enforcement charter

In January 2018 the Council adopted a Planning Enforcement Charter that aims to:

  • Provide an overview of the planning enforcement system. Includes a summary of what may constitute a breach of planning control
  • Details the processes and powers available to the Council
  • The policies and procedures showing the way NPT Planning Enforcement deal with complaints
  • Detail the service standards that we aim to achieve by: 
    • Ensuring that enforcement complaints are dealt with correctly
    • Advising the complainants of the outcome of investigations

Before contacting the planning enforcement team, please read the Planning Enforcement Charter.

If you suspect a breach of planning control, customers are always asked to provide details of the complaint in writing. 

Make a planning enforcement complaint


This method is preferred. It allows people to provide full information. Photographs can be uploaded to help with the investigation, leading to an early closure of the complaint.

We will also take details by telephone and email:-

Development Planning Manager
The Quays, Brunel Way, Neath, SA11 2GG pref
(01639) 686779 (01639) 686779 voice +441639686779


In most cases anonymous complaints will NOT be investigated.