Skip Navigation

This is a new website – your feedback will help us improve it.

Household bills

Find out what support is available to help you reduce your household bills. 

Council tax support

Help towards paying your council tax bill

Cheaper broadband and phone packages - social tariffs

Social tariffs are cheaper broadband and phone packages for people claiming Universal Credit, Pension Credit and some other benefits. Take a look at what social tariffs you may be eligible for.

Free broadband

Jobseekers can get six months of free high quality broadband with no contract and no credit check required.

Help to Stay – Wales

The Help to Stay - Wales scheme offers support for Welsh homeowners who are in, or facing, financial difficulty in paying their mortgage. Support is in the form of a shared equity loan and aims to reduce existing monthly mortgage payments to an affordable level.


Free, impartial advice and, if you are eligible, a package of free home energy efficiency improvements

Warm Wales

  • Neath Port Talbot Council’s Hardship Relief Scheme is available to eligible residents living in Neath Port Talbot to help people keep their homes warm. Warm Wales is delivering the scheme on behalf of the council. 
  • Warm Wales also offers support and advice to anyone looking for information or help with home energy queries
  • ECO Funding is available to households in Neath Port Talbot. Measures available through the scheme include: Cavity Wall Insulation, Electric Storage Heaters, Floor Insulation, Internal Wall Insulation, Loft Insulation, LPG Central Heating, Room in Roof Insulation

Welsh Water

Welsh Water has a number of ways they may be able to help you and make your bills more affordable.