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Digital, Data and Technology Strategy

Our Vision

Neath Port Talbot Council will adopt the best Digital, Data and Technology to transform the services we deliver to residents, businesses, elected members, staff and visitors. 

Our Strategic Aims

  • We will continue to put all our residents, businesses, elected members, staff and visitors at the centre of what we do.
  • We will fully capitalise on the transformational benefits that Digital Data and Technology (DDaT) offers, by ensuring it becomes fully embedded in how council operates – across people, process and technology - aligned to the Corporate Plan.
  • We will ensure all DDaT services are robust, responsive, inclusive, ethical, scalable and secure. This will enable the council to undertake its day-to-day business, meet its statutory obligations and support business transformation through the innovative application of DDaT across service areas.
  • We will become smart and connected as a council and as a place, joining up and using the data we hold to improve our understanding of what matters to our residents.

Our Strategic Delivery Themes

Digital by design

We will design and develop digital services based on our residents, businesses, elected members, staff and visitor needs. 

Using the right technology

We must ensure that the technology we use is robust, scalable, secure and efficient to meet the needs of our users.

Data and research led decision making

We will modernise how we manage and share our data, embedding research and data analysis into our decision-making processes, while creating the right capability, infrastructure, resilience, and collaborations.

Our people

Our people are the most important part of this strategy. Without them we simply would not be able to deliver services to our residents, businesses, elected members, staff and visitors.