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Missed collections

Use this service to tell us if your waste or recycling was not collected on your normal collection day.

Before you start

  • You may want to check your collection day
  • We will only collect one wheelie bin or 3 black bags for those without a bin
  • Items need to be presented before 6am on the day of your collection or the evening before
  • We no longer collect textiles as part of our recycling collection service
  • Missed collections must be reported by midnight on your usual collection day