Planning enforcement service

The Council has powers to control unauthorised development. It can take formal action to rectify a breach of planning control, where it is in the public interest to do so.

In January 2018 the Council adopted a Planning Enforcement Charter that aims to:

• Provide an overview of the planning enforcement system. Includes a summary of what may constitute a breach of planning control
• Details the processes and powers available to the Council
• The policies and procedures showing the way NPT Planning Enforcement deal with complaints
• Detail the service standards that we aim to achieve by: 
• • Ensuring that enforcement complaints are dealt with correctly
  • Advising the complainants of the outcome of investigations

Before contacting the planning enforcement team, please read the Planning Enforcement Charter.

If you suspect a breach of planning control, customers are always asked to provide details of the complaint in writing. 

Online

This method is preferred. It allows people to provide full information. Photographs can be uploaded to help with the investigation, leading to an early closure of the complaint.

We will also take details by telephone and email:-

Confidentiality

• To investigate your complaint, you should provide your name and contact details.
• Complainant’s details will remain confidential and will not be publicly available. 
• All Requests are covered by the Freedom of Information Act / Environmental Information Regulations.

In most cases anonymous complaints will NOT be investigated.