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Please use our online contact forms
Our preferred method of contact is via the above online forms. You can contact us using these forms 24/7 and they are the quickest way for us to deal with your complaint, enquiry or request for service.
You will instantly receive an acknowledgement and the system will automatically transfer your request to an officer to deal with.
Alternatively, you can contact us by phone via the Council’s contact centre 01639 686868, lines are open from 8.30am to 5pm Monday to Thursday and 8.30 to 4.30pm on Friday. The phone lines are often busy and you may experience delay, so please use the online forms when possible. Our postal address is: Environmental Health, Neath Port Talbot Council, The Quays, Brunel Way, Baglan Energy Park, Neath, SA11 2GG.