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Tips for improving your broadband speeds

If you've chosen a package that fits your needs but your broadband is still slow, here are a few things you can try to improve it.

Run a speed test

Running a speed test will let you know your:

  • current broadband speed
  • download speed
  • upload speed.

Before running a speed test, make sure that there are no other devices using the internet, for example:

  • TV streaming
  • gaming
  • downloading

This will make sure that the test gives you a more accurate reading of your current speed. 

For best results, use a laptop or computer connected to your router via an ethernet cable. If the results are slower than expected get in touch with your Internet Service Provider (ISP). They can tell you if any issues or work in your area might be affecting your connection speed.

Check for web browser updates

Web browsers update regularly. At times this might go unnoticed, which can slow your connection down. Newer versions will work faster and provide you with better security. 

Download the latest version of your web browser: 

Consider your router

Where your router is placed can have an impact on the speed of your connection. Electrical devices can interfere with your router. This can include:

  • TVs
  • AC power cords
  • cordless phones
  • baby monitors
  • microwaves

It's best to position your router as far away from these devices as possible to avoid slowing it down. 

A clear, raised position like a shelf or table will help you avoid interference and maintain your internet’s optimum speed. 

The age of your router may also play a part. The older your router the more likely it is to have regular disconnections from the internet. Your provider can:

  • tell whether you need an upgrade
  • give you the most up-to-date options available 

Password-protect your broadband

If you don’t keep your wireless router secure, anyone nearby could log on to your broadband. This can put you at online risk as well as slow down your internet speed. Always set a password to protect your router. Use one that contains a mixture of upper- and lower-case letters, as well as numbers.