Advice for Landlords

Self Service: On-line benefit account for Landlords

If your tenant's housing benefit payments are paid directly to you, you can view the account details online.

To use this service you need to register by following the link below and completing the on line registration form.

Once you are registered with us we will send you a unique PIN number. When you receive this PIN number you will be able to continue your registration for Self Service.

What can I use the service for?

If you are a landlord who receives your tenants Housing Benefit directly, once you have registered and received your unique PIN number you will be able to use this service to do the following:

• check Housing Benefit claims that are paid directly to you
•  see when the next payment is due,
•  see what payments have previously been made
•  check weekly benefit entitlements.

Please note that, when you register, only the landlord option is currently available via self service

Receive landlord schedules by email

We are in the process of converting from sending paper schedules to emailing the schedules.

Please email us at housing.benefits@npt.gov.uk providing us with the email address you want us to use and your “creditor” number which can be found at the top right of your landlord schedule.