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Help and advice

Below are lots of useful contacts if you need any help and advice. They all provide friendly, helpful and confidential support to children and young people.

Childline is here to help anyone under 19 in the UK with any issue they’re going through. Whether it’s something big or small, their trained counsellors are there to support you.

Childline is free, confidential and available any time, day or night. You can talk to us on the phone, by email or through 1-2-1 counsellor chat. Whatever feels best for you.

18 or under? Free, confidential advice and support whatever your worry,   whenever you need help.  

Call 0800 1111.  Alternatively, please call 0808 800 5000 to discuss your concerns with the NSPCC 24 Hour Child Protection Helpline

We work for every child and young person in Wales who is under 18, or 25 years old if they’ve been in care. We Advise children, young people and those who care for them if they feel they’ve got nowhere else to go with their problems. We support children and young people to find out about children’s rights.

  • Call (01639) 685717
    5.30pm to 1.30am (Weekdays)
    9am to 1.30am (Sat,Sun and Bank Holidays)
  • Out-of-hours Emergency Tel: (01639) 895455
  • Email:
  • For general enquiries call (01639) 686868

The National Youth Advocacy Service offers independent professional advocacy to children and young people within Neath Port Talbot and Swansea.  Advocacy is about speaking up for children and young people, making sure that their rights are respected, and their views, wishes and feelings are heard and considered within decision making processes.

The National Youth Advocacy Service
(0808) 808 1001 (0808) 808 1001 voice +448088081001

We know a lot about what can help you through tough times.

We can help you explore your options, understand your problems better, or just be there to listen. 
Call 01792 655999‎

We provide general information, advice and confidential support in many areas of life and around various issues that LGBT people, their family, and friends might experience.

Find your nearest doctor, dentist, pharmacy, sexual health clinic, self help/support group and more. Ask health questions or check your symptoms. Advice and tips for staying healthy.

Information, advice and advocacy helpline for children and young people    
Call 080880 23456
Text 84001

We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

Call 03444 77 20 20

We work with young people aged 10–17 and we have 3 main areas of work: preventing offending, offenders, community safety.

For general enquiries call 01639 686844

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